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06 / ServiceOperations

Platform Operations & Support

Keep your systems running, secure and evolving.

We operate and maintain platforms — monitoring, updating and improving systems after launch.

// What's Included

What this entails.

The concrete capabilities you get when we run a operations engagement.

01

Monitoring and alerting

02

Bug fixes and incident response

03

Security updates and patches

04

Continuous improvements

05

Performance optimization

06

System reviews and planning

// Who It's For
TARGET / 01

Teams running live platforms

TARGET / 02

Products needing stability and growth

TARGET / 03

Organizations without internal ops teams

// Our Process

How we work.

A proven path from kickoff to launch. Transparent at every step.

  1. 01

    System Audit

    Assess current state and risks.

  2. 02

    Stabilization

    Resolve issues and implement monitoring.

  3. 03

    Operations

    Ongoing support with SLAs.

  4. 04

    Optimization

    Continuous improvements and reviews.

// Deliverables

What you get.

  • Monitoring and alerting setup
  • Operational reports
  • Security updates
  • Performance insights
// Tech Stack

What we use.

SentryDatadogGitHub ActionsAWS
// Engagement

How we work together.

Duration
Ongoing
Model
Monthly retainer
Investment
From XCD $2,500 / mo
// FAQ

Common questions.

Do you support external codebases?+

Yes — after an initial audit.

What are response times?+

Defined via SLA depending on severity.

Is this proactive or reactive?+

Both — monitoring plus continuous improvement.

// Keep Exploring

Other services.

// Let's Build

Ready to start your operations project?

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